Privacy
Privacy and cookies
This site collects little, and states all of it. Below is what is kept, why, for how long, and how to have it deleted.
Last updated:
Who handles your data
HMY CORE LLC, the company behind YCtlX. For anything on this page, including asking for your data to be deleted, write to contact@yctlx.com and we answer at that same address.
Beyond us, only two kinds of provider ever see anything of yours, and both are explained below: the company that delivers this site and its email, and the language model provider that writes the assistant answers. Neither uses your data for its own purposes.
What the installed app sends, and what it does not
Worth saying first, because it is what matters in a control room: YCtlX runs on the control room PC and talks to vMix over the local network. It sends no telemetry and reports no usage. Your playlists, your file names and your vMix address never leave your machine, ever.
It reaches the internet for two things and no more, and both can be named in full. The licence: when you activate it, and periodically while the app is open, it sends your licence key and an identifier derived from that PC, so that seats can be counted and so that reinstalling on the same machine does not consume another one. Updates: when you open Settings, and at most once a day, it asks what the newest published version is. That request carries no key, no identifier and nothing of yours: it is the same question for everybody.
None of that is needed to operate. Once activated, the app works entirely without any outbound access for seven days at a time, which is meant for rooms with no internet at all; and if the version check cannot get anywhere, it says so and carries on working.
The rest of this policy is about the website, which is a different thing.
What you write to us
The two forms on this site (the opening notice and the contact one) send what you fill in to a mailbox of ours: name, company if you give one, email, how many seats you need, and the message. A copy also goes to your own address.
That email is delivered by the same company that serves this site. It stays in our mailbox for as long as the commercial conversation lasts and for as long as it takes to answer you later on. It is not used to send you marketing you did not ask for, and it is not handed to anyone to sell you anything.
The site assistant
What you type into the chat leaves this site. It goes to a server of ours and from there to the language model provider that writes the answer. Three things travel: your question, the language of the page, and which page you asked from. Your IP address does not.
Do not type personal data, passwords, addresses on your network or anything from your production there. That is what the contact form is for: it goes to a mailbox of ours and passes through no model.
It is an automated assistant and it can be wrong. What it says is no commercial commitment. Anything that matters, confirm it in the manual or by asking us.
The conversation is kept while it lasts, under a random number your browser generates so the assistant remembers what was already asked. That number is not tied to you or to your email. None of this is used for advertising. To have it deleted, see Your rights.
Measurement
This site installs no measurement tool of its own. There are no cookies of any kind, ours or anyone else's, no advertising pixels, and nothing that follows you from site to site or builds a profile of you. That is also why you will not see a banner asking for permission: nothing is stored on your device that would require asking.
What does exist, and it belongs here: the company that delivers this site counts visits anonymously. It leaves no cookies, assigns you no identifier and cannot follow you anywhere else. It records which page was opened, where the visit came from, the kind of browser and device, the country, and how long the page took to load. What we see is of the "this page got this many visits" kind, never who. This only happens on the public version of the site; the internal copy that runs on our own network does not go through it and counts nothing.
For a few days in August 2026 there was an analytics tool from an outside provider. It was removed, and everything it sent went with it. If you happened to accept measurement during that time, one of its cookies may still be sitting in your browser: clearing this site data removes it, and nothing re-creates it.
If an analytics tool is ever added, it will stay switched off until you accept it, and this page will say beforehand which one it is, what data it receives and how long it keeps it. The commitment is that order: it gets written here first, and switched on afterwards.
What your browser keeps on its own
In your browser local storage the site keeps the language you picked, so you are not sent to the wrong one again. It is not a cookie and it does not travel to any server. Clearing this site data in your browser removes it.
If you use the assistant, two more things are kept in the storage of that tab: the random conversation number and the text of what was said, so the chat does not empty out as you move between pages. That clears itself when you close the tab, and also with the clear conversation button inside the chat. It is not a cookie either, and it does not travel with every request.
Server logs
Like any website, ours is delivered by servers that log the requests they receive, IP address included. That exists so the site works and so abuse can be stopped, not to learn who you are, and the provider keeps those logs for a short period under its own rules.
Requests to the assistant are also counted per IP address for a few minutes, so nobody can abuse a service that is expensive to answer. That count does not store what you typed and it discards itself.
When the store opens
You cannot buy here yet. When you can, payment and invoicing will be handled by the sales platform, which receives your payment details directly: this site never sees or stores card data. When that happens, this page gets updated with that platform name and its own policy, before anyone can pay.
Your rights
You can ask what we hold about you, ask us to correct it, delete it, or stop using it. Write to contact@yctlx.com from the address you wrote to us with, and it gets done without asking you to justify why. That includes assistant conversations: just say so, and give the conversation number if you have it at hand.
We do not sell data, there is no automated profiling deciding anything about you, and this site is not aimed at children.
Changes
If what the site does changes, this page changes in the same update, and the date at the top says so.